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Warranty Policies

FNQCCTV provides a 2-year workmanship warranty on all CCTV installations unless stated otherwise in writing.

What Is Covered

  • Installation workmanship

  • Cabling faults related to installation

  • Configuration issues caused by installation

Manufacturer Warranty

All CCTV equipment supplied by FNQCCTV is covered by the manufacturer’s warranty, which varies by brand and product.

What Is Not Covered

  • Damage caused by misuse, vandalism, power surges, lightning, or environmental factors

  • Third-party modifications

  • Internet or network issues outside FNQCCTV’s control

  • Normal wear and tear

Warranty Claims

Warranty claims must be reported within a reasonable time after the fault is identified.